At TBG, we understand workplace injuries can occur any time of the day, any day of the year. When accidents happen on the job, the severity of injuries and the best course of action aren't sometimes immediately clear. That's why TBG offers our complimentary TBG NurseCare Hotline to our Members, providing 24/7 access to professional medical advice and reporting. This service accurately assesses workplace injuries and ensures the right care level is provided, improving outcomes while reducing workers' compensation injury costs.
When necessary, the NurseCare Hotline will refer you to the most effective medical care to ensure you get the right care at the right time. (This does not replace submitting a FROI.)
In the construction trades, most workers have the attitude that they can simply "tough out" an injury to remain on the job. However, research shows that 40% of calls made to the NurseCare Hotline result in self-care, allowing the worker to return to work immediately with the peace of mind that they've taken the appropriate steps. The NurseCare Hotline ensures workers get the appropriate care for injuries and streamlines the reporting process, eliminating problems with claims. When we use the NurseCare Hotline, we're all doing our part to assure worker safety, lower work comp claims, and protect our future.
Although NurseCare Hotline is staffed with medical professionals, they can’t save your life over the phone. So let’s be smart. Call 911 if symptoms include:
If 911 is called, the employee or supervisor can call the NurseCare Hotline after the incident to report the injury.