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The TBG NurseCare Hotline gives you instant access 24/7 to medical professionals to help you assess injuries and suggest treatments when injuries are non life-threatening.

When necessary, the NurseCare Hotline will refer you to the most effective medical care to ensure you get the right care at the right time. (This does not replace submitting a FROI.)



In the construction trades, most workers have the attitude that they can simply “tough out” an injury in order to remain on the job. However, research shows that 40% of calls made to the NurseCare Hotline result in self-care, allowing the worker to return to work immediately with the peace of mind that they’ve taken the appropriate steps. This ensures workers get the appropriate care for injuries and streamlines the reporting process, which eliminates problems with claims. When we use the NurseCare Hotline, we’re all doing our part to assure worker safety, lower work comp claims and protect our future.



Although NurseCare Hotline is staffed with medical professionals, they can’t save your life over the phone. So let’s be smart. Call 911 if symptoms include:

  • Choking
  • Severe bleeding
  • Chest pain or discomfort
  • Seizure or convulsions
  • Off balance or unable to walk
  • Unconsciousness or disorientation
  • Hot, dry skin
  • Profuse sweating
  • Severe abdominal pain
  • Difficulty breathing
  • Any other medical condition you feel is an emergency

If 911 is called, the employee or supervisor can call the NurseCare Hotline after the incident to report the injury.